- Provide a formal, organized medium for the exchange of knowledge, ideas and experiences relating to HarrisData software.
- Assist HarrisData in establishing priorities by identifying and prioritizing user issues.
- Provide direction to HarrisData's future efforts with its product line and related services.
- Provide an organized, unbiased source from which to identify and address problems or concerns regarding the HarrisData product line and related services.
- Guarantee that HarrisData software remains the software of choice, thus ensuring that each company's investment continues to appreciate.
- Improved communication of knowledge and ideas among users, and between users and HarrisData, including the creation of a forum to suggest future enhancements.
- Organization of a roundtable and workshop sessions where users of HarrisData software can exchange their experiences and concerns.
- Submission of issues to HarrisData arising from roundtable and workshop sessions.
- Well planned, regularly scheduled user meetings.
- Development of a plan to promote, create and maintain users' interests in the groups' activities.