HarrisData User Group Charter

The HarrisData User Group was founded with a vision of advancing the HarrisData Community towards the goal of business success through more effective use of HarrisData software. The Charter documents this vision for all members of the Community. 

 

Goals

 

  • Provide a formal, organized medium for the exchange of knowledge, ideas and experiences relating to HarrisData software.
  • Assist HarrisData in establishing priorities by identifying and prioritizing user issues.
  • Provide direction to HarrisData's future efforts with its product line and related services.
  • Provide an organized, unbiased source from which to identify and address problems or concerns regarding the HarrisData product line and related services.
  • Guarantee that HarrisData software remains the software of choice, thus ensuring that each company's investment continues to appreciate.

 

Results

 

  • Improved communication of knowledge and ideas among users, and between users and HarrisData, including the creation of a forum to suggest future enhancements.
  • Organization of a roundtable and workshop sessions where users of HarrisData software can exchange their experiences and concerns.
  • Submission of issues to HarrisData arising from roundtable and workshop sessions.
  • Well planned, regularly scheduled user meetings.
  • Development of a plan to promote, create and maintain users' interests in the groups' activities.