Author Archives: lnelson

Cloud Inside

I’ve just written a Go Faster plan that will allow HarrisData to re-engineer our entire enterprise application portfolio – including HRIS, ERP, and CRM applications – into next-generation web applications in a matter of months.  Why risk a complete re-engineering … Continue reading

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Go Faster

I’ve written a lot of strategic product and marketing plans over the last 30 years, and I just wrote both the most challenging and most enjoyable yet. It’s a simple piece called ‘Go Faster’. After a successful rollout of our … Continue reading

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Multitenancy: Panacea and Problem

Multitenancy is a buzzword getting a lot of attention these days. Over at ZDNet, Eric Lai started quite a conversation looking at what he felt were Four Big Problems with Multitenancy from an enterprise application space. Frank Scavo replied that … Continue reading

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Cloud Computing is not a Pricing Model

Try searching for “cloud computing is cheaper” and you’ll find no shortage of opinions that support the notion that by going to the cloud, you will will save millions of dollars. Cloud Computing is full of hype and marketing over-reach. … Continue reading

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PHP on IBM i – Adding new value to old applications fast

The IBM Systems Magazine PowerUp blog is talking about PHP on IBM i, a thread started by Laura Ubelhor with her post “There’s No Doubt PHP is an Awesome Fit on IBM i“. For the average IBM i shop, PHP … Continue reading

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The Slippery Slope of Software Services (Part 2)

Don’t buy software from services-driven vendors In Part 1, we looked at how to keep services from exploding out of control and blasting your project budget. In part 2, we look at why a software vendor who depends too much … Continue reading

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The Slippery Slope of Software Services (Part 1)

Don’t let your project budget get blasted by services Whether you are selecting new software, or implementing an application upgrade, your success depends heavily on whether you implement the software on time and on budget. You may be tempted to … Continue reading

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Acquisition focus harms customer support

“Oracle has lately devoted itself to becoming the largest and most mission-critical IT systems vendor in the world,” using acquisitions to increase both market share and the share of IT budgets. No doubt the recent court victory over SAP ($1.3 … Continue reading

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Support the Business, not the Software

It’s time for a new perspective on software support. Technical software support isn’t good enough anymore. The vast majority of people that interact with software today are business people – not technologists. The traditional model of software support focused on … Continue reading

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