Category Archives: Uncategorized

Quality and Customer Needs

[This post is the third of a series defining software quality]. Aligning vendor development plans and customer needs is a major challenge for software quality. The software vendor targets market expansion via product development. Examples might include expanding the number … Continue reading

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Quality as Partnership

[This post is the second of a series defining software quality]. The quality of the partnership between software vendor and customer provides the foundation for providing quality software to the customer. While the software vendor can do many things to … Continue reading

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Quality Saves Money in the Strangest Places

An IBM Systems Magazine case study features “How The HammockSource saved a ton of paper and improved business processes”. Congratulations to Max Valdman for successfully tackling the paper reporting monster we all know and love! Note that e-mail delivery of … Continue reading

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What Does Software Quality Mean?

In an earlier post, Red Hat CEO Jim Whitehurst’s critique of software quality and the software industry as a whole was examined. Whitehurst highlighted three aspects of quality – the number of program bugs, high prices / costs, and the … Continue reading

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Are you ready for some takeovers?

Life in the ERP software business is about to get interesting once again as Infor hires a new CEO. Charles Phillips moves from Oracle to Infor where he is expected to restart the acquisition machine (more than 70 since 2002) … Continue reading

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Software Quality Defined: Build What Your Customers Need

InformationWeek reports Red Hat CEO Jim Whitehurst’s condemnation of the software industry. Whitehurst catalogs a long list of industry ills including overpricing, a lack of productivity improvement in development organizations, and unimproved quantities of program bugs in commercial software. The … Continue reading

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The 70’s are Back

Ray Wang analyzes the enterprise technology market at his Software Insiders blog. He compares Oracle’s acquisition of Sun to IBM in the 1970s. The impact — the tech industry reverts back to the beginning of a 40 year innovation cycle. … Continue reading

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Time to Stock up on Popcorn

This will be fun to watch, at least if you are not a customer of these behemoths (then antacids may be more appropriate). Larry Ellison launched a new verbal war against anything but Oracle as the big technology firms crank … Continue reading

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Underinvestment in Information Technology?

Information Week’s Top 500 issue includes highlights of several provocative academic research articles concerning the value of information technology in businesses. The research is directed by Kevin Kobelsky of Baylor’s Hankamer School of Business, and is available for downloading at … Continue reading

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Manufacturers Coming Home?

William J. Holstein makes the case for returning manufacturing to America in the latest issue of CEO Magazine. He focuses on two main reasons: China is no longer cheap, and long supply chains are too slow. In a way, Holstein … Continue reading

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