Contrary to other companies, we believe that once you’ve paid for software, fixing issues or simply learning about it shouldn’t cost you another arm and leg. Licensed customers and their employees can create free accounts on our help-site. No paywalled features, just the best support we have to offer, for free.

Our help site gives you access to all HarrisData documentation, allows users to create support tickets and keeps users current on all new updates. You can request training, report bugs, get in touch with someone in our office and much more. The site pulls directly from our internal knowledge bases. Anything we have published will be directly available to the users.

The help-site is a direct line to our office. Our support staff is constantly monitoring tickets and manning the phones. If you need help, you won’t be put on hold, you won’t be waiting days for a response. Your issues will be dealt with swiftly and effectively.

If you need answers to questions at a moments notice, you can always email our support team at support@harrisdata.com, or call our support line at (800) 793-3282.